Vintage studio pottery vase

Delivery

Small to medium packages are normally dispatched within 24 hours. Rates are calculated at check out.

Bulky item deliveries (sofas, storage, floor lighting, etc.) local to our showroom in East London are typically free.

Large item deliveries outside our local area but within Greater London cost £28 while mainland UK large item deliveries are £48. Collection is free!

Returns

For items purchased over the phone or online we do offer the standard 14 day cooling off period whereby the customer is entitled to a full refund (excluding shipping charges), no questions asked. Publications are non-refundable.

We do not offer refunds or returns on items bought in person in store unless the goods in question are proven faulty/unfit for purpose.

This does not affect your statutory rights.

Need Help?

Our shop is open Thursday to Saturday from 11-18 and Sunday from 11-17. We are open by appointment Monday through Wednesday.

Please contact us on +44 (0) 208 533 5523 or email us at info@chaseandsorensen.com with any questions about our products.

Our shop address is 238B Dalston Lane, London, E8 1LQ.