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Delivery
Large item deliveries within the immediate vicinity of our showroom in East London (E5 + E8) are typically free.
Deliveries outside our local area but within Greater London generally cost between £15 and £45. We can arrange delivery to the home counties surrounding London for between £30 and £80.
We endeavour to provide the best possible delivery rates for national and international orders and can provide you with a quote within one working day.
Returns
We do not offer refunds or returns on items bought in person in store unless the goods in question are proven faulty/unfit for purpose.
For items purchased over the phone or online we do offer the standard seven day cooling off period whereby the customer is entitled to a full refund (excluding shipping charges), no questions asked. Publications are non-refundable.
This does not affect your statutory rights.
Need Help?
We are open Tuesday to Friday from 11am - 6pm, Saturday 11am - 7pm and on Sunday from 11am - 5pm. We are closed Monday.
Call us on +44 (0) 208 533 5523 or email info@chaseandsorensen.com.
Our main showroom is located at 238B Dalston Lane, London, E8 1LQ.
Delivery & Shipping
Large item deliveries within the immediate vicinity of our showroom in East London (E5 + E8) are normally free assuming the customer is able to assist the driver with lifting. Deliveries outside of the local area but within Greater London are charged between £15 and £45 depending on location. We can also arrange nationwide and international deliveries. Please contact us for a sample quote. For international deliveries we are not responsible for import/customs duties.
Furniture Estimated Cost & Delivery
Destination | Estimated Delivery Time | Estimated Cost |
London: E5, E8 | 1-2 Days | Free |
Greater London | 3-5 Days | £15 - £45 |
Home counties/Mainland UK |
7-10 Days | £30 - £90 |
Europe |
7-10 Days | £125 - £225 |
Rest of World | Please contact us for a quote |